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There can be no doubt that events over the last week have been increasingly frustrating for people on Arran, and for visitors, who need to make use of the CalMac ferries.
It has been said before that our lives are so closely intertwined and dependent on a reliable ferry service that it can be difficult to not feel emotionally invested.
We can all understand these frustrations and should lobby for improvements that can add resilience to the service, but it is important to remember to direct complaints and criticism at the correct people responsible.
Of course, it is difficult to apportion blame, is it CMAL, the owners of the ferries and ports, is it CalMac who operate the ferries? Is it Scottish ministers and government who are responsible for procuring the vessels? Or is it all of the above?
Whatever your view, it is most definitely not the people working incredibly hard at the piers and ports.
And while most of us understand this, and that it is a minority that are levelling abuse at CalMac staff, the rest of us should consider joining one of the ferry lobbying groups, or make our feelings clear to whomever we believe responsible, to enact meaningful change.