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Arran Sense of Scotland’s luxury home and body care store in Brodick has been recognised as a 2020 Travellers’ Choice award-winner for attractions, based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic.
Award winners are known for consistently receiving great traveller feedback, placing them in the top 10 per cent of hospitality businesses around the globe.
The award sets the family-run business among some of the world’s best-known and most visited tourist attractions – Disney’s Magic Kingdom Park, Islands of Adventure are just some of the prestigious organisations that have received similar recognition in recent years as well as, closer to home, Auchrannie Resort on Arran, and The Caledonian and the Waldorf Astoria hotels in Edinburgh.
Kevin Meechan, CEO at Arran Sense of Scotland said: ‘Being acknowledged by the world’s best-known reviews platform for an award based on positive ratings, reviews and saves is a wonderful testament to the hard work and dedication of our team, all of whom continually go above and beyond to offer the high levels of customer service our stores have become known for.
‘We’ve invested a lot of time and effort into making our store a multi-sensory experience. The aim has been for it to be much more than just a shop. It’s a place for our visitors to relax and really immerse themselves in the entire process of how we craft our products. Pre-pandemic, we held regular soap and candle making workshops for children, which have proven extremely popular and we hope to reintroduce more activities like this as soon as we are able to.
‘The fact that this award is essentially voted for by the public makes it even more meaningful for us. We’re an organisation driven by traditional values – creating high-quality fragrances, lovingly made and delivered to the customer with care and attention to detail.’
The award is a result of consistently good customer reviews and ratings on Trip Advisor. An example of which is from user from Dublin, Ireland who wrote: ‘I love Arran Sense of Scotland stuff, especially After the Rain, so it was nice to visit the island and the shop.
‘The staff were lovely, we tried some of the products in the big shop store sinks (great idea) and I ended up buying some new scents on this trip. Did not know about the points scheme which is a great incentive for keeping stocked up. Definitely add to your list for a visit on the island, you will really enjoy it and the staff are very friendly.’