Waitlist reinstated for early ferry

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A campaign to have the waitlist for the ferry reinstated has been successful.

Since the waitlist (diary) was withdrawn last year the Arran Ferry Committee have pushed to have it reintroduced and discussed the reasons and offered alternative solutions to provide this valued facility.

The main issue appeared to have been the new GDPR regulations and we have repeatedly challenged this and requested that the decision be reviewed.

As a result of the pressure CalMac have announced that the  waitlist book will be re-introduced, as previously, for the Monday to Friday 8.20am sailing from Brodick to Ardrossan.

Customers previously used the waitlist if they could not get a booking on a ferry for a particular day. The list is used if space becomes available due to pre-booked commercial traffic not using the sailing.

A CalMac spokesman said: ‘We will record the customer’s name, telephone number and booking number. This requires full payment having already been made for a reservation – this will save time when it comes to transferring passengers onto the sailing. At the end of each day the waitlist page for that day will be removed & shredded.’

It has also been cautioned that if there are any issues related to GDPR the system will be withdrawn.

A ferry committee spokesman said: ‘I am sure everyone will welcome this response to our request.’