Arran Banner letters – week 40

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Pirnmill memorial

Sir,

I would like to make clear that the war memorial for the fallen of Pirnmill in WWI which was dedicated last week, had nothing to do with North Ayrshire Council and very little to do with Pirnmill Village Association.

The idea was conceived by Miss Fiona Laing, who, having ascertained that the folk in the village thought it was a good idea, did the research, raised the funds, and consulted Mr Simon Horne, a skilled metal worker and Pirnmill resident. With his help a designer was found, and a design created. Miss Laing then proceeded to fund raise. She researched, and delivered a talk about Pirnmill village from its beginnings to the present day, the village contributed what it could, the shop donated the plastic bag money, and after a great deal of hard graft, mainly by Miss Laing, raised the required amount. The village association backed her endeavours and the treasurer was happy to look after the money.

Mrs Sue Furzer created, with the help of willing volunteers, a garden in the wood behind the memorial, the money being raised for that by her baking and selling cakes which were sold to the village.

North Ayrshire Council’s Legacy Fund has provided the money to pay for the post dedication celebration.

Yours,

Christine Black

Pirnmill

  • See next week’s Banner for a full report and photographs from the Pirnmill War Memorial dedication service.

Church quiz

Sir,

Our thanks must go to the many participants who entered this years quiz and the wonderful support we’ve received from Arran Active, Brodick and the Corrie Golf Club. Congratulations to this years winner, M Brown of Lamlash.

Yours,

Pat Reid

Lamlash

ShopArran invitation

Sir,

As in previous years a number of shops on the island will join forces to offer a Christmas shopping weekend full of promotions, deals and surprises in order to encourage shopping locally. There will be prize draws for adults who purchase from six shops and for children who find the elf on a shelf in six shops.

I’d like to invite any new businesses to join – we ask that you have an actual shop or are renting a space for it. I’d also like to ask businesses, accommodation providers, cafes and restaurants to come on board and offer anything they can so that we can make the weekend more of an island event. We have brought the dates forward this year to November 16 to 18 so as not to clash with other events.

For more information or to get involved please e-mail me at lorna@oldbyre.co.uk

Yours,

Lorna Mansfield.

Old Byre Showroom

Machrie

Reinstate Wait List

The following is a copy of a letter to CalMac managing director Robbie Drummond.

Sir,

As you are aware it is a problem obtaining a car space on our lifeline ferry. Too add insult, when I went to purchase car ferry tickets for October 20 last Friday, I was informed the ferry was full for the ferry departure time I wanted so I requested to be Wait Listed.

This has always worked well over the past 14 years since our move to the island. I was then informed that this service had ceased. In order to find out if there were later spaces I would need to keep ringing. What sort of service is that?

I made further enquiries with a member of the ferry committee and learned they were advised that this had happened. The ferry committee was advised that CalMac, being totally risk averse, someone decided that putting  customers names and contact details in an unofficial hand written book (the only one on the CHFS system) may breach some data protection protocols, even although the customer supplied the information and knew how it was going to be recorded.

It is clear that all our information is already in your systems, so what exactly is the problem? Given that trucks on block bookings can opt out of their booking by 2pm the day prior to sailing, having the book was a system that worked well in that event and over time has been excellent for residents. I believe if the ferry is ‘full’ you can ask to be ‘Wait Listed’ which shows as WL on the ticket.  When I went in to do this on Saturday I was told no.

This is poor customer service. Please amend this with your ferry terminal managers. CalMac has everything on their system about our Campbell family, John and Sally, address, telephone number, mobile number, email addresses, cars and their make and number, the fact we are Concession holders, and who knows, our birth dates too! So please attend to this urgently. Your staff have enough hassle at the terminal nowadays without everyone ringing every day to see if they can get on the ferry at a certain time on a certain day. Wait listing was the best solution. Please re-instate this service.

Yours,

Dr Sally Campbell

Lamlash