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Citizens Advice has been an important service to the people of Scotland for many, many years. And while their outreach service may have only visited Arran once a week but its immediate closure will be felt by the many residents who made use of its services.
Not just for employment issues and tribunals as some knew it for, the service also offered a wide range of advice and assistance ranging from financial, housing and consumer issues to help with tax credits and benefits. In what must surely be a devastating blow for some of Arran’s most vulnerable residents, they will now need to travel to the mainland if they require these services.
Thankfully, North Ayrshire Citizens Advice, who were previously funded by the council, will continue to offer advice online or over the telephone if you are familiar with computers and comfortable enough to discuss your concerns over the telephone, but this is of little consolation to those that prefer old fashioned face to face interactions.
NACAS is a registered charity and cannot be entirely blamed for the cessation of services, but neither can the council who are having to seek more value for their money, but once again, it is those who are most in need who will be hit hardest by the decision.