Man targeted in online internet scam

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Arran residents are being warned to be aware of the latest scam that has seen Lamlash resident Mark Johnson conned out of thousands of pounds.
The entirely plausible scam followed on from a call to his internet service provider complaining about a reduction in his internet speed.

Coincidentally, the following day Mark received a call from a person purporting to be from BT Openreach who spoke him through a series of ‘online tests’ to determine the fault.

Mark said: ‘I am not very tech savvy but the tests seemed to reveal that there was a problem regarding my internet connection, something that the caller said they would rectify and, owing to the inconvenience, would also provide a refund for.

‘I graciously accepted the refund, having experienced a large amount of downtime. However, an error occurred during the refund process and I was told that I was overpaid.

‘I investigated this with my online bank and it appeared genuine but by this time the con artist already had full control of my
computer and the details that I saw were actually fabricated.

‘It has been a difficult lesson to learn but, because it was so entirely plausible and because of my lack of computer knowledge, I was completely taken in despite being wary of such scams.’

Luckily for Mark, the bank has refunded all of the money he had lost. However, his computer which had been infiltrated, is no longer secure and he is no longer feels comfortable using it.

Mark added: ‘I have come out of this entire ordeal relatively unscathed and I hope that others, especially the elderly and the less tech savvy, can learn something from this.’

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